Shipping & Returns Policy
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At Server Parts Express, we want to ensure your shopping experience is fast, reliable, and hassle-free. Please review our Shipping and Returns Policy below.
Shipping Policy
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Fast Processing: All orders are processed and shipped within 24 hours of being placed (excluding weekends and holidays).
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Shipping Methods: We partner with trusted carriers to provide reliable delivery services. Shipping options and costs are displayed at checkout.
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Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information.
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Delays: While we strive to meet our 24-hour processing goal, unforeseen circumstances such as carrier delays, weather conditions, or high-volume periods may affect delivery times.
Returns Policy
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Return Window: We accept returns within 15 days of the delivery date.
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Condition of Returns: Items must be returned in the same condition as received, with all original packaging, accessories, and documentation.
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Non-Returnable Items: Certain items, such as clearance products or special orders, may not be eligible for return. Any exceptions will be clearly stated on the product page.
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Refunds: Once we receive and inspect the returned item, a refund will be issued to your original payment method. Shipping costs are non-refundable.
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Return Shipping Costs: Customers are responsible for return shipping unless the return is due to an error on our part (e.g., incorrect or defective item).
How to Initiate a Return
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Contact our customer support team at or call us to request a return authorization.
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Carefully package the item and include proof of purchase.
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Ship the item to the return address provided by our support team.
Questions?
If you have any questions regarding shipping or returns, please contact us:
Server Parts Express
admin@serverpartsexpress.com