Privacy Policy

Privacy Policy

Server Parts Express (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely through third-party providers)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (pages visited, time on site, etc.)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website, products, and services

  • Send order confirmations, shipping updates, and account-related communications

  • Send promotional offers and marketing (with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • IT and website hosting providers

  • Marketing and analytics tools (with consent)

  • Legal authorities when required by law

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

GDPR (European Union Customers)

If you are located in the European Economic Area (EEA) or UK, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Restrict or object to how your data is processed

  • Request a portable copy of your data

  • Withdraw consent for processing (where applicable)

We rely on the following legal bases to process your information:

  • Contract fulfillment (e.g., processing orders)

  • Legitimate interests (e.g., improving our services)

  • Legal obligations (e.g., tax compliance)

  • Consent (e.g., for marketing communications)

You may contact your local Data Protection Authority to lodge a complaint if you believe your rights are being violated.

CCPA/CPRA (California Residents)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share

  • Request access to your personal data

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of the sale or sharing of personal data (we do not sell your data)

  • Correct inaccurate personal information

  • Limit the use of sensitive personal information

We will not discriminate against you for exercising your privacy rights.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our services are not directed toward children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

10. International Data Transfers

If you access our services from outside the United States, your information may be transferred and stored on servers located in the U.S. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Server Parts Express
Email: admin@serverpartsexpress.com
Phone: 651-300-9573